Frequently Asked Questions

How do I buy Winterhawks tickets?
To buy single game tickets online, click here. For any other Winterhawks ticket needs or if you need to speak with an account representative, please call the ticket hotline at (503) 236-HAWK(4295) during normal business hours (M-F, 9 a.m. – 5 p.m.).

If you’re looking to buy group tickets for 10+, click here.


How do I contact the Winterhawks’ office?
Our main office number is (503) 238-6366, and our ticket hotline is (503) 236-HAWK(4295). You can also reach our ticket department by email at

Our mailing address is:
PO Box 3009
Portland, OR

Our offices at Veterans Memorial Coliseum are located at:
300 N. Winning Way
Portland, OR


What are the Winterhawks / Veterans Memorial Coliseum policies?

  • Bags larger than 5″ x 8″ and backpacks are not permitted.
  • The Rose Quarter is a smokeless and cashless facility. There will not be any designated smoking areas that allow reentry and there will not be any cash accepted at any ticketing or concession stands.


What kinds of promotions does the team run?
Each year, the Winterhawks host popular promotional game nights such as the annual Hawks Fight Cancer night for cancer awareness, Les Schwab Teddy Bear Toss, New Year’s Eve midnight balloon drop, and Mascot Night.


How can I get a ride on the Winterhawks’ Fanboni?
During intermission at regular home games, the Les Schwab Fanboni takes a spin on the ice. If you have a group that would like to ride the Fanboni, please call (503) 236-HAWK. (Fits 8 adults or 10 kids)


How can I meet the players/get autographs?
If you’d like to meet the players, please check the “Upcoming Events” page under the Fans tab at for a list of player appearances throughout the Portland metro area.


Where can I stay connected and keep up with the team?
Follow us on social media for Hawks updates! Like the Portland Winterhawks on Facebook (, follow us on Twitter @pdxwinterhawks, and follow us on Instagram @winterhawks! Connect using #Winterhawks.


How do I request an interview with a member of the coaching staff or a player?
To request an interview with a member of the Winterhawks staff or a Winterhawks player, please contact Communications & Broadcast Director Nick Marek at


How can I request a ticket/memorabilia donation from the Winterhawks for my charitable event?
The Winterhawks proudly support charitable causes across the Portland metro area. If you would like the Winterhawks to make a donation to your charitable event, please click here for more information regarding the team’s charitable giving.


Where can I watch road games?
The Winterhawks normally host numerous viewing parties at different locations throughout the Portland metro area.  Check out the “Viewing Locations” page under the Fans tab often to find a place to cheer on your Hawks during their next road contest.  All games are also available to watch live and on demand on WHL Live on CHL TV.


What do the Winterhawks players do in the community?
When they’re not playing at home or on the road, the Hawks are out in the community meeting fans. The players make multiple appearances throughout the season at hospitals. For more information, click here.


Where can I pick up Winterhawks gear?
Stop by the Winterhawks team store on the concourse at every home game, or visit the team’s online store for the newest Hawks gear.


How can I get my hands on some Hawks memorabilia?!


Where should I stay as a visiting fan?
The Crowne Plaza Portland Downtown Convention Center is the official hotel of the Portland Winterhawks. Simply state you are a Winterhawks fan to receive special offers. The hotel has special amenities such as high-speed internet, shuttle service to the airport, close proximity to the Moda Center and Veterans Memorial Coliseum and parking.


How can I keep up on my favorite former Hawks players?
Stop by our Alumni page here to see what your favorite former Hawks are up to in the NHL and beyond.


Where can I find obscure Hawks stats from past years?
In need of some obscure statistical information about the Hawks? You’re in luck – all of this information is provided in the team’s Media Guide files. Click here to find what you need to know.