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FAQ

Frequently Asked Questions

How do I buy Winterhawks tickets?
To buy single game tickets online, click here. For any other Winterhawks ticket needs or if you need to speak with an account representative, please call the ticket hotline at (503) 236-HAWK (4295) during normal business hours (M-F, 9 a.m. – 5 p.m.).

If you’re looking to buy group tickets for 10+, click here.

How do I contact the Winterhawks’ office?
Our main office number is (503) 236-6366, and our ticket hotline is (503) 236-HAWK. You can also reach our ticket department by email at seats@winterhawks.com.

Our mailing address is:
PO Box 3009
Portland, OR
97208

Our offices at Veterans Memorial Coliseum are located at:
300 N. Ramsay Way
Portland, OR
97227

What kinds of promotions does the team run?
Each year, the Winterhawks host popular promotional game nights such as the annual Pink the Rink night for breast cancer awareness, Les Schwab Teddy Bear Toss, New Year’s Eve midnight balloon drop, Dash for Cash, and Mascot Night. For a complete promotional calendar, click here.

How can I get a ride on the Winterhawks’ Fanboni?
During intermission at regular home games, the Les Schwab Fanboni takes a spin on the ice. If you have a group that would like to ride the Fanboni, please call (503) 236-HAWK. (Fits 8 adults or 10 kids)

How do I enter my child to present the 3 Stars?
The 3 Stars Presentation is sponsored by Parklane Mattresses. Fans can enter their children throughout the season for a chance to present the 3 Stars of the Game at a Winterhawks home game. To enter, click here and fill out the form.

How do I request a mascot appearance?
Tom-a-Hawk, the Winterhawks’ fun and feisty mascot, loves to get out in the community and interact with people of all ages. To request a Tom-a-Hawk appearance, please send a request with details of your event (time frame, location, number of guests attending) to lesleyd@winterhawks.com. Please, no private event requests.

How can I meet the players/get autographs?
If you’d like to meet the players, please check the “Upcoming Events” page under the Fan Zone tab at winterhawks.com for a list of player appearances throughout the Portland metro area.

Where can I stay connected and keep up with the team?
Follow us on social media for Hawks updates! Like the Portland Winterhawks on Facebook (facebook.com/pdxwinterhawks), follow us on Twitter @pdxwinterhawks, and follow us on Instagram @winterhawks! Connect using #Winterhawks and #Hawks.

How do I request an interview with a member of the coaching staff or a player?
To request an interview with a member of the Winterhawks staff or a Winterhawks player, please contact Director of Media & PR, Graham Kendrick at grahamk@winterhawks.com.

How can I request a ticket/memorabilia donation from the Winterhawks for my charitable event?
The Winterhawks proudly support charitable causes across the Portland metro area. If you would like the Winterhawks to make a donation to your charitable event, please contact lesleyd@winterhawks.com or click here for more information regarding the team’s charitable giving.

Where can I watch road games?
The Winterhawks host numerous viewing parties at different locations throughout the Portland metro area. Check out the “Viewing Parties” page under the Fan Zone tab often to find a place to cheer on your Hawks during their next road contest.

What do the Winterhawks do in the community?
When they’re not playing at home or on the road, the Hawks are out in the community meeting fans. The players make multiple appearances throughout the season at hospitals. For more information, click here.

During the summer months, the Winterhawks staff runs floor hockey clinics at local schools and youth organizations. For more information on the Summer Floor Hockey Program, click here.

As an organization, we are always looking for new ways to get involved in the community. If you are involved with a community event throughout the year that the Hawks could be a part of, please contact lesleyd@winterhawks.com.

Where can I pick up Winterhawks gear?
Stop by the Winterhawks team store on the concourse at every home game, or visit the team’s online store at http://portland-winterhawks-store.mybigcommerce.com/ for the newest Hawks gear.

How can I get my hands on some Hawks memorabilia?
If you’re looking to pick up some special team memorabilia for the Hawks fan in your life, check out the team’s online selection of memorabilia here and click here for autographed jerseys and more!

How can I keep up on my favorite former Hawks players?
Stop by our Alumni page here to see what your favorite former Hawks are up to in the NHL and beyond.

Where can I find obscure Hawks stats from past years?
In need of some obscure statistical information about the Hawks? You’re in luck – all of this information is provided in the team’s Media Guide files. Click here to find what you need to know.